We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.
Shipping to over 200 countries We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Customs We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
4-8 Business days
Canada, Europe
4-12 Business days
Australia, New Zealand
10-20 Business days
Central & South America
15-20 Business days
Asia
10-20 Business days
Africa
15-25 Business days
Max delivery time – 25 business days.
Tracking information You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Delivery
Always free shipping for orders over US $70.
All orders are shipped with a tracking number.
Returns
Refunds Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer an absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.
Our highest priority is to make you happy, so everyone who shops on liocr.com receives the following guarantees:
Full refund if you don’t receive your order: Full refund if your order does not arrive within the guaranteed time (45 business days not including 2-5 business days processing); Full or partial refund if the item is not as described;
Full refunds are not available under the following circumstances:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with 30-day money back guarantee. Just send us a message on Contact Us page or contact us at support@liocr.com and we will refund the purchase price.
Easy Returns All our products are backed with 30-day money back guarantee. Just contact us and we will refund the purchase price.
We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.